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HSMAI to Reveal New Insights on Critical Skills for the Modern & Progressive Hospitality Sales Professional at the 10th Annual AsiaConnect Conference in Singapore

Singapore & Sydney (August 27, 2014) – The
Hospitality Sales & Marketing Association International (HSMAI) Asia Pacific’s
10th Annual AsiaConnect Conference will be held in Singapore on
September 3, 2014 at the Marina Bay Sands Expo & Conference Center.

AsiaConnect
2014 will challenge traditional thinking and thinkers about the new role and
value of the sales professional in an online era of infinite connections and
opportunities. Reflecting on past practices and focusing on ‘Best Practices’
for the ‘Future State’ of the progressive sales organization, HSMAI
Asia Pacific will engage delegates throughout the day on various levels that
will address the need to ‘Raise the Talent Bar’ of the hospitality industry.

Robert Gilbert, Global CEO
& President of HSMAI, will reveal the new skills that sales people need to
be successful in the evolving world of hospitality sales.  This will be
followed by a panel session moderated by Lucas Peng, CEO of Peak Hospitality
Solutions featuring Carmen Lam, VP Sales & Marketing AP, FRHI Hotels & Resorts
and Andrew Chan, CEO – ACI HR Solutions, who
will share their insights on how you can adjust and recalibrate your sales
organization to transition to the modern sales professional.

Also headlining this year’s
program is Ani Bhalekar, a mobility solutions expert at Accenture Digital, who
will deliver a keynote address on ‘Tapping the Growth of the Mobility
Marketplace’, to help hospitality professionals stay ahead of the curve and be
profitable.

Other
key sessions include:

  • Presentation on ‘Ancillary Revenue, Upselling
    & the Mobile
    Platform’ by Peter Ollerton – Director – Business Development South
    Pacific & North Asia and Milena Schmidt, Asst. Director at Nor1
  • Panel on ‘Opportunities
    for Integrating Revenue Management into the organization’
    with  Moderator Maunik Thacker, SVP Marketing, Marina
    Bay Sands and Ben George, VP Revenue Management-Asia Pacific, Hilton Worldwide,
    Jeannette Ho, VP Revenue Management & Analytics, FRHI Hotels & Resorts
    and Jurgen Ortelee, VP Revenue Performance, Pan Pacific Hotels Group
  • Presentation on
    ‘Reviews, Reputation and ROI: Getting the most out of your online
    presence’
    by Pin Tsin Go, Territory Manager at TripAdvisor
    for Business
  • The ‘Voice of the
    Customer’
    panel moderated by John
    Mims, Managing Director of The Hunting Ridge Group with John Bowen, CEO of
    MediaConcepts, Laurens Van Den Oever, Global Director Travel & Tourism
    at GfK and Mike Lee, VP – Sales at Marina Bay Sands

Gold
Sponsors: Nor1 and TripAdvisor, Table Sponsors: Far East Hospitality
Management, FRHI Hotels & Resorts, Marina Bay Sands, Singapore Tourism
Board, TravelCLICK, Content Sponsors/Partners: Peak Hospitality Solutions,
Wiley, Cornell-Nanyang Institute of
Hospitality Management, Sabre Hospitality Solutions and WIT.

*Registration fees: HSMAI Members
– SGD$195, Full-Time Faculty & Students – SGD$225, Sponsor’s Rate –
SGD$225, Non-Member Group (2 or more) – SGD$ 250, Non-Member Individual –
SGD$300, HSMAI Membership & Conference Package – SGD$480.

Register
online at: http://tiny.cc/vcdgkx
. For more information contact Chris Toguchi at email: chris@macrovisionnetwork.com

About HSMAI Asia Pacific

Founded in 2005, HSMAI Asia Pacific’s mission is to be the leading source for sales and marketing information, tools, insight, business development, and networking for professionals in the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for hotel sales, marketing and revenue management disciplines. Activities in the region are held in Greater China, Australia, and Southeast Asia. The region’s signature educational conference, AsiaConnect, has been produced in Singapore, Hong Kong, Shanghai, Sydney, Melbourne, Bangkok and Beijing. For additional information, follow us on Twitter @hsmaiasia or on LinkedIn at HSMAI Asia Pacific. HSMAI AsiaPacific is a Region of Hospitality Sales and Marketing Association International (HSMAI) Global which is a federation of Regions committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. HSMAI is an individual membership organization comprising more than 7,000 members globally with a presence in the Americas, Asia Pacific, Europe, and Middle East. www.hsmai.org

Media Contact:
Jackie Douglas, HSMAI Asia Pacific M: +61 (0) 414 381 240
E: jackiedouglas@outlook.com

Distributed by PINPOINT Public Relations on behalf of HSMAI Asia Pacific
Illka.gobius@pinpoint-pr.net | M +65 9769 83700

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HSMAI Celebrates A Decade of Learning, Networking & Growth in Asia Pacific with its 10th Annual AsiaConnect Conference at  Marina Bay Sands Singapore

AsiaConnect, HSMAI Asia Pacific’s annual learning and networking event for hospitality sales, marketing and revenue management professionals will focus on the dynamics of ‘The New Sales Professional’, Game Changing Consumer Trends, Real-time Marketing Solutions and Digital Customer Engagement. 

Digital and mobility are at the heart of business today and will have a profound impact on the travel and hospitality industry. Asia Connect 2014 will feature a keynote presentation by Ani Bhalekar, mobility solutions expert at Accenture Digital on ‘Tapping the Growth of the Mobility Marketplace’ to help hospitality professionals stay ahead of the curve and be profitable.

Also headlining this year’s program is Bob Gilbert, president & CEO of HSMAI who will present key findings of an upcoming HSMAI Foundation Special Report on the ‘Evolving Reality of the Modern Sales Professional’. This report will challenge traditional thinking and call attention to the new skills and knowledge expected of the successful sales professional in today’s market.

According to Bob Gilbert, “The nature of hotel sales and marketing as we know it today has changed. With social media and social selling now influencing a majority of B2B buyers, hotel professionals must leverage on the digital ecosystem that enable customers, partners and prospects to interact and share their experiences with the brand to eventually influence transactions.” Asia Connect 2014 will provide hotel professionals with insight and solutions to make the transition to the modern hospitality professional. 

This highly interactive program will feature panel discussions including, ‘Hoteliers of a New Generation’ sharing their perspective on the marketplace and the new rules of customer engagement, ‘Convergence and Collaboration’ – Opportunities for Integrating Revenue Management Into the Organization, ‘Voice of the Customer’ Executives from corporate travel and meetings & events voice their views on hotels & hospitality, and research findings from the HSMAI Asia Pacific-CNI ‘Pulse of the Industry Survey’. 

To take the survey, visit: https://www.surveymonkey.com/s/hsmaiap2014.

New at AsiaConnect are ‘FASTrack’ workshop sessions presented by subject-matter experts on ‘Strategic Selling’, ‘Real-Time Marketing’, ‘Social Media Trends’ and ‘Revenue Optimization’ which includes, Transitioning to the Modern Sales Professional with Peak Hospitality Solutions, Monetizing Your Online Reputation & Reviews with TripAdvisor and Driving Ancillary Revenue with Up-selling & the Mobile Platform with Nor1.

This conference is most valuable for individuals at single hotel properties, and those in corporate and regional positions who want to learn what’s new to stay relevant and to network with other hospitality sales & marketing professionals. 

Gold Sponsors: Nor1 and TripAdvisor, Table Sponsors: Far East Hospitality Management, FRHI Hotels & Resorts, Marina Bay Sands, TravelCLICK, Content Sponsors/Partners: Peak Hospitality Solutions, Wiley, Cornell-Nanyang Institute of Hospitality Management, Sabre Hospitality Solutions and WIT. 

*Registration fees: HSMAI Members – SGD$195, Full-Time Faculty & Students – SGD$225, Sponsor’s Rate – SGD$225, Non-Member Group (2 or more) – SGD$ 250, Non-Member Individual – SGD$300, HSMAI Membership & Conference Package – SGD$480. *For early registrations through 18 August 2014. 

Register online at: https://hsmaiasiaconnect.eventbrite.com.au. 

For more information contact Chris Toguchi at
 email: chris@macrovisionnetwork.com

About HSMAI Asia Pacific 
Founded in 2005, HSMAI Asia Pacific’s mission is to be the leading source for sales and marketing information, tools, insight, business development, and networking for professionals in the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for hotel sales, marketing and revenue management disciplines. Activities in the region are held in Greater China, Australia, and Southeast Asia.  The region’s signature educational conference, AsiaConnect, has been produced in Singapore, Hong Kong, Shanghai, Sydney, Melbourne, Bangkok and Beijing. For additional information, follow us on Twitter @hsmaiasia or on LinkedIn at HSMAI Asia Pacific. HSMAI Asia Pacific is a Region of Hospitality Sales and Marketing Association International (HSMAI) Global which is a federation of Regions committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. HSMAI is an individual membership organization comprising more than 7,000 members globally with a presence in the Americas, Asia Pacific, Europe, and Middle East.  www.hsmai.org 

Media Contact:

Jackie Douglas
HSMAI Asia Pacific
M: +61 (0) 414 381 240
E: jackiedouglas@outlook.com

ACI releases 2014 Asia Pacific Travel/Hospitality Industry Salary Report

In summary:

  • 68 per cent of respondents received a pay increase in the past 12 months
  • 22 per cent of respondents felt career opportunities with their present company were poor
  • 71 per cent of respondents rate career progression as important or very important
  • 12 per cent higher salary for male respondents than female respondents  

SINGAPORE – Speaking at the official launch event held at the Singapore Tourism Board and attended by HR and Travel & Hospitality professionals, ACI’s Founder & CEO, Andrew Chan said this year’s results showed positive signs for staff working in the Asia Pacific travel and hospitality sector, with 68 per cent of all respondents who participated in the survey indicating they had received a pay increase in the last 12 months.

“2013 proved to be an excellent year for international tourism which showed a remarkable capacity to adjust to changing market conditions, fuelling growth and job creation across the region, despite the lingering economic and geopolitical challenges.” Mr Chan said.

While salary continues to be an important factor for candidates, Mr Chan pointed to the increasing trend in the importance of career development on employee satisfaction. A total of 71 per cent of all respondents stated that career progression was either ‘extremely important’ or ‘very important’, with just 3 per cent saying career progression was unimportant.

Interestingly, employees appear more satisfied with their current prospects than they did in previous years, with just 34 per cent of those surveyed said they believed that their current employer offered ‘excellent’ or ‘good’ opportunities for career progression, compared with the 28 per cent seen in 2013, and only 22 per cent felt career prospects with their present employer were ‘poor’ or ‘zero’ compared to the alarming 35 per cent from the previous survey.

Mr Chan said one of the possible reasons was that the improved economic outlook has allowed companies to expand, creating new opportunities for existing staff in new areas of their business or sub-regions.

Launched in late January, the survey this year attracted over 800 respondents from 9 countries across the Asia Pacific region.

These range from company CEOs, managing directors and general managers through to middle management and front line staff.

The largest proportion of respondents (37 per cent) was based in Singapore with China (31 per cent), Hong Kong (17 per cent) and Thailand (4 per cent) also providing strong samples. 
Underlining Singapore’s reputation as one of the most expensive cities globally, average salaries from respondents grew by 16.1% according to the 2014 survey. This was followed closely by Thailand (11.5%) and China (9.8%). On actual highest average salaries from the survey, that once again belonged to Macau with (U$106,800), followed by Hong Kong (U$84,936) and Australia (U$81,939). Malaysia once again posted the survey’s lowest average salary (U$37,418).

For more information, contact Andrew Chan at andrew@acihr.com

About ACI 

With over 50 years of combined management experience ACI is Asia’s leading specialist Recruitment, Executive Search and Professional Training firm dedicated to the Travel, Tourism, Hospitality and Lifestyle Industries.

Contact: 

E-mail: pr@acihr.com  
Visit: www.acihr.com
Facebook: https://www.facebook.com/ACIHRSolutions

All-star cast of founders and top brands assembled for WIT Dubai

A cast of top speakers, blending global and local expertise, has been
assembled for the inaugural Web In Travel Middle
East
to be held at the Sofitel The Palm
Resort and Spa
in Dubai on March 26-27.

The all-star cast includes
founders of some of the top online travel companies in the world namely
Trivago’s co-founder and CEO Rolf Schromgens, MakeMyTrip’s co-founder Keyur
Joshi, South Africa-based Travelstart’s founder Stephan Ekbergh and Travel.jp’s
co-founder & CEO, Kei Shibata.

Leading brands such as Google, Expedia, Skyscanner, Accor,
hotelscombined and Singapore’s Wego are also represented.

With a WIT signature being a focus on entrepreneurship and innovation,
the first WIT Middle East will also blend the global insights of top
entrepreneurs from around the world with leading players in the region’s
burgeoning start-up scene.

Fritz Demopoulos, a co-founder of Qunar, China’s leading travel search
engine and one of Asia’s biggest start-up success stories, will share a global
bird’s eye view of start-up trends. Since exiting Qunar after selling to Baidu,
Demopoulos is an active investor and advisor in start-ups around the world.

Giving his take on the start-up scene in the Middle East is Paul Kenny, founder
and CEO of e-commerce website Cobone, and travel website Triperna. Kenny, along
with Arya Bolurfrushan, recently set up Emerge Ventures, a fund for early-stage
investments in the region’s technology companies.

Emerge
Ventures recently closed its first investment fund MENA Fund I and has made its
first three investments within the UAE – The Impact Hub – a collaborative
incubator and co-working space to open in Souk al Bahar, Dubai; Lumba – a
Silicon Valley-based mobile gaming company focused on the Arabic-speaking
world; and Elevision – a new digital media network that broadcasts news,
information and advertisements from screens inside the lifts of premier towers
in the UAE.

Delegates will also have the opportunity to learn from the mistakes made
and lessons learnt from local start-ups such as Albert Dias, co-founder,
marketing & technology Director, Musafir.com, Girma Wossenseged, managing
director, EmiratesYoo.com by Kuoni Travel and Pieter Sleeboom, co-founder and
COO, Triperna.com.

“A key signature of WIT events is the blending
of global knowledge and local insights to create a true exchange of learning
for both overseas and local delegates,” said Yeoh Siew Hoon, editor and
founder of the Singapore-based WIT, which also
holds events in Japan, Indonesia, Thailand, Australia and across the
region.

Visit Britain, Tourism Queensland and the Singapore Tourism Board will be
represented in a session about “The Outbound Promise: Understanding the Middle
East traveler” alongside local experts including Nasiruddin Mohammed Shafiq,
general manager, Regency Travel and Tours, Francis Dharmai, head of tourism, Al
Tayyar Travel Group and Mohamed Jassim Al Rais, deputy managing director, Al
Rais Tours and Holidays.

Hospitality brands with specialist knowledge such as Trust
International, a leading name in hotel distribution and Circos Brand Karma,
social media analytics and digital marketing firm, will bring their unique
insights to the first event in the Middle East to focus on travel marketing,
distribution and technology.

And with aviation playing such a vital role in the Middle East travel
promise, airlines and airports will be a key part of the agenda. Confirmed thus
far are Abdul
Wahab Teffaha, Secretary General, Arab Air Carriers Organization, Sameer Poonja,
Head of Digital Technologies, Emirates, Lewis Naim, head of marketing and brand
management, Dubai Airports and Cengiz Dirgimenci, online sales and marketing
manager for Turkish Airlines.

This is WIT’s first Middle East edition in recognition of the booming
online and ecommerce opportunity in travel.

“More speakers are being confirmed as we enter the new Year and we are excited
about kicking off WIT’s 10th anniversary with our first conference
in one of the world’s most exciting and untapped regions when it comes to
online travel,” said Siew Hoon.

Click here for
the programme

Register here

About Web In Travel (WIT)

Web In Travel is a community for anyone passionate about travel technology, distribution and marketing. This basically means if you love travel, and if you are a bit of a technology freak in terms of wanting to understand how technology is changing travel, you are one of us.

We provide news through our website and social feeds, and run events that are strong in content and different in style and delivery. We launched our first event in 2005 and have been spreading learning through events in Singapore, Thailand, Indonesia, Japan, Australia, Vietnam, Cambodia, Malaysia and the Philippines.

Our events include the flagship WIT Conference, WIT Japan, WIT Indonesia, WITX – Women Redefining Travel, WIT Bootcamp for start-ups and investors and WIT Summercamp, our coaching event for young professionals and entrepreneurs.

Our purpose is to take your mind to new places so that together, we can accelerate travel innovation.

To get in touch with us, please contact:

Gerry Pang         +65 979 77730 / +66 87 887 6623 gerry@webintravel.com

Angeline Rivera  +971 4 298 1775 angeline@webintravel.com

www.webintravel.com